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Shipping Policy

At WestwardTrade, we strive to provide efficient and reliable shipping services to our valued customers. Please take a moment to review our Shipping Policy to understand how we handle shipping and delivery for your orders.

Shipping Methods

We offer the following shipping methods for domestic and international orders:

  1. Standard Shipping: Our standard shipping option ensures cost-effective delivery within 5 business days for domestic orders and 18 business days for international orders. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
  2. Express Shipping: For those seeking faster delivery, we offer express shipping services. Express orders are typically delivered within 2 business days for domestic orders and 7 business days for international orders. Additional shipping charges apply for this option.

Order Processing Time

Once your order is placed and payment is successfully processed, our team will work diligently to prepare your order for shipment. Please allow 2 business days for order processing before the shipment is dispatched.

Shipping Costs

Shipping costs are calculated based on the total weight, dimensions of the package, shipping method, and your location. You can view the shipping cost during the checkout process before completing your purchase.

Tracking Your Order

For your convenience, we provide order tracking services for all shipments. Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

Customs and Import Duties

For international orders, please be aware that your shipment may be subject to customs fees, import duties, and taxes imposed by your country’s customs authorities. These additional charges, if applicable, are the responsibility of the recipient and are not included in the shipping cost.

Shipping Restrictions

Some products may have specific shipping restrictions based on their nature, size, or destination. Please review the product details and any shipping restrictions before placing your order.

Shipping Delays

While we make every effort to deliver your order within the estimated timeframes, unforeseen circumstances such as weather conditions, customs delays, or logistical issues may cause shipping delays. In such cases, we will notify you promptly and work to resolve any issues as quickly as possible.

Change of Shipping Address

If you need to change the shipping address after placing your order, please contact our Customer Support as soon as possible. Once the order is shipped, we are unable to modify the shipping address.

Contact Us

If you have any questions or need further assistance regarding our Shipping Policy, please don’t hesitate to contact our Customer Support. We are here to help!